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ON WEST BENGAL  > WB-IT Today   > Success Stories


  • Tata Consultancy Services

Formed in 1968, TCS is India’s largest IT Company; Asia’s largest global software and Services Company; and the sixth fastest growing consultancy organization in the world. Set up in 1976, TCS Kolkata is the largest ISO certified software house in eastern India. It engineers some of the world’s most complex applications and next generation information technology infrastructure, by combining in-depth knowledge of diverse business domains with expertise across various technologies. The Kolkata branch handles assignments in virtually all IT areas, including, but not limited to, e-business strategy and e-architecture, ERP implementation, application development, porting and migrations, re-engineering, new software development, and maintenance of existing systems. TCS Kolkata has 6 dedicated Offshore Development Center.

In early 2000, TCS Kolkata was assessed at SEI - CMM Level 5, the highest achievable worldwide standard in IT consultancy profession. In August 2001, 4 of its center’s including Kolkata were assessed and TCS became the world’s first PCMM Level 4 company.

TCS has got the largest number of CQAs in the world. TCS has over 1300 CQAs, out of which 150 CQAs are from Kolkata branch. Kolkata branch also has 2 CMM Lead, 35 Assessors, 3 PCMM Assessors, 1 Six Sigma – Green Belt and 5 TBEM Examiners.

The company currently employs around 1,800 persons in Kolkata. In terms of office space, they are located in TCS New Building at SALTLEC occupying 130,000 sq.ft, the office at SDF Building, SALTLEC, has 28,000 sq. ft., and the one at ITC Centre is spread over 12,000 sq. ft. TCS has acquired a plot of 1.7485 acres area adjacent to its New Building.

During the first 10 months of year 2002-03 (upto January) the turnover of its Kolkata operations, as registered under STP was Rs 2572 million. This is a tremendous jump from the export turnover registered with STP for the entire 2001-02 of Rs. 1868 million. They also have sizeable export turnover, which is not captured in the STP figures.

"We plan to grow aggressively within Kolkata as we find the city ideal for the IT industry, given the availability of land, power supply, and excellent educational institutes as well as the low attrition rates among the employees. Another important criteria being the IT policy of the Government of West Bengal towards accelerating the growth of the IT industry." -Ajoyendra Mukherjee, Resident Manager, TCS, Kolkata

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  • Cognizant Technology Solutions

Cognizant Technology Solutions Corporation is a leading provider of custom information technology design, development, integration and maintenance services. Focused on delivering strategic information technology solutions that address the complex business needs of its clients, Cognizant provides applications management, development, systems integration and business process outsourcing services through its onsite/offshore outsourcing model.

Cognizant's more than 6,100 employees are committed to partnerships that sustain long-term, proven value for customers by delivering high-quality, cost-effective solutions through its development centers in India and Ireland, and onsite client teams. Cognizant maintains P-CMM and SEI-CMM Level 5 assessments from an independent third-party assessor and was recently ranked as the top information technology company in Forbes' 200 Best Small Companies in America and in Business Week's Hot Growth Companies.

Headquartered in Teaneck, New Jersey, Cognizant has development facilities spread over 5 cities in India — Bangalore, Chennai, Hyderabad, Kolkata and Pune and sales and business development offices in Chicago, Dallas, Minneapolis, Los Angeles, San Francisco, Toronto, London and Frankfurt. The company started its Kolkata operations at the SDF building in November 1996 with 2000 sq. ft of office space. Increase in new projects has led to a rapid increase in the number of associates necessitating leased office space across 4 buildings: SDF, Webel Bhavan, Pekon and GPTronics.

In 2003, Cognizant moved into its own 100,000 sq feet Techno complex in Saltlec with over 900 associates offshore and at client locations in the US and Europe. The state-of-the-art development facility on a 3-acre plot is equipped with a gym, cafeteria and recreational facilities and offers a congenial, secure environment for world-class software development. All Cognizant development centers have been assessed at SEI-CMM Level 5 and are ISO 9002 and BS 7799 certified.

Cognizant, Kolkata services several large clients in banking, restaurant, healthcare, financial, airline and information-driven sectors of the global market. The unit’s core competencies include mainframe and client server systems, web-centric applications, CRM, data warehousing and component-based development.

Kolkata is the company’s second-largest establishment after Chennai (in terms of revenue).

In the first 10 months of fiscal year 2002-03 (April 2002 – January 2003), the Kolkata unit had an export turnover of Rs. 550.7 million.

"West Bengal offers significant advantages for the fraternity - reasonable infrastructure costs, good power supply situation and an excellent pool of talented resources. We need to market these advantages in a big way."- Siddharta Mukherjee, Vice President, Kolkata Operations, CTS.

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  • ITC Infotech

ITC Infotech India Limited (I3L) - an IT Services and Solutions company – headquartered in Kolkata is a 100% owned subsidiary of ITC Ltd., one of India's largest private sector companies with a turnover of US$1.8 billion. I3L’s software delivery processes are SEI CMM Level 5 and ISO 9001 certified. Based on a proven understanding of business and expertise in cutting-edge technologies, I3L aspires to be a global business solutions provider through knowledge leadership in identified practices by focusing on providing business-friendly solutions.

I3L has established strategic alliances with technology leaders such as Microsoft, Sun, IBM-Lotus, Interwoven, Peoplesoft and Parametric Technology Corporation (PTC) to offer the very latest in IT technology to its global customers. I3L’s services include requirement studies, system consultancy, data analysis and modeling, migration to newer technologies, training and implementation, application maintenance and support, bespoke software development and customer relationship management including BPO operations.

I3L is the first Indian organization to be certified by Microsoft as a CoE (Centre of Excellence) in e-commerce technologies. I3L also has one of the largest Siebel consultancies in the country.

I3L has set up an exclusive Sun Java Competency Center in partnership with Sun Microsystems and a Peoplesoft Practice. I3L currently employs approximately 200 software engineers in its Kolkata operations. I3L is working at setting up a state-of-the-art data center in Kolkata. This data center will centralize data across all geographies, divisions and businesses of ITC in one location in Kolkata.

The unit is not registered under STP.

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  • TCG Software Services

TCG Software Services (TCGSS), a part of the US based US $2.0 Billion TCG Fund Management Group, is a leading provider of IT services catering to US, Middle-East, India and South-east Asian markets. As a software services organization, the Company’s focus is on building capabilities for end-to-end delivery of IT solutions to global customers. Founded in 1995, TCGSS has grown to a size of more than 800 professionals, with offices spanning 12 locations across the globe.

While TCGSS has been operational in Kolkata since 1995, its The Salt Lake Centre, a 272,000-sq.ft facility in SALTLEC has been operational since 2001. It currently employs 300 persons. The Centre was established with the objective of providing state of the art technology solutions through software development using the latest development tools and up-to-date training. TCGSS in Kolkata is active in web based applications, application reengineering, enabling business processes, portal / site designing & hosting, development of complex clinical applications and development of integrated application systems for large multinational corporations.

The Centre is equipped with two parallel E1 (1 Mbps) lines, connected directly to an upstream Internet Service Provider’s satellite uplink. They provide high speed Internet access and form the backbone of the units’ connectivity with facilities in USA and other cities in India. Lotus Notes provides the backbone for intra-office communication and workflow. Thus the software development operations can be carried out seamlessly at Salt Lake by keeping in constant touch with the other locations.

Being a global player in the knowledge-intensive field of IT, TCGSS has built technology and domain expertise in selected verticals like Finance, Telecom, Pharmaceuticals / Healthcare and Logistics.

In the first 10-month period of year 2002-03 (upto January), the company recorded an export turnover of Rs. 130 million. Export turnover for the year 2001-02 was Rs 180.4 million. (up from Rs. 70.6 million during the entire 12 month period in the previous year). The Company is very proud that the attrition rate of employees for the last three years has been 6%, 8% and 8% respectively. This compares very favorably against an industry average of 22%-25% in the Indian software industry in the past three years.

Apart from this the TCG group has investments in three other major software outfits, CA-TCG with Computer Associates, SkyTech with United Airlines and LabVantage.

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  • CA – TCG Software (CATS)

CATS is a 51:49 joint venture between Computer Associates and The Chatterjee Group. It’s a leading consulting company with a focus to provide end to end solution in a cost-effective manner. It’s the largest offshore development centre for Computer Associates outside US. CATS has a global presence with offices in Singapore and US.

CATS is a ISO 9001 CMM level 4 company. Within 5 years of its inception CATS has implemented over 80 projects globally. CATS had got expertise in Infrastructure Management, Security Solutions, CA Implementation Services, Product and Application outsourcing services and Help Desk Services.

Carrying on the tradition of nurturing diverse skill sets in the organization, CATS has successfully brought together a strong technical & professional team of over 200 people. CATS have set up a 30,000sq. feet. State of the art infrastructure at corporate office, Kolkata. Development facilities are equipped with high-end workstations, communication controllers, modems and other communication equipment. The ratio of workstations to employees is more than one to one. Recreation facilities like state of art Gym equipped with modern equipments and recreation room is provided for the employees.

"West Bengal enjoys many natural advantages that makes it an ideal IT base for our off-shore development approach. The state's focus lies in the area of Information Technology. And the general technical talents are high as many of the reputed engineering colleges are in and around Kolkata, the IT hub of the state." - Rajeev Goswami, CEO, CATS.

In the first 10-month period of year 2002-03 (upto January), the company recorded an export turnover of Rs 148.2 million, substantially up from Rs 95.3 million for the entire year 2001-02.

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  • SkyTech Solutions

The Chatterjee Group has tied up with the world’s largest airline, United Airlines to set up SkyTech Solutions in Kolkata. SkyTech focuses on IT requirements of United Airlines. SkyTech’s Kolkata development centre is the 5th IT Centre of United Airlines, after Chicago, Los Angles, Denver and San Francisco and it is their only centre outside the US.

SkyTech’s core strength lies in its domain knowledge of the airline, transportation and logistics industries. SkyTech is also aggressively targeting other airlines in providing IT services and e-commerce solutions.

The Company has made an investment of Rs 40 million in its Kolkata Development Centre, which started operations in the year 2001. The company currently employs around 150 persons. SkyTech is in the expansion mode. It is planning to make an additional investment of Rs 3 million in the forthcoming three months and employ 50 more persons. The company has already opened an office in China and will open an office in South Africa shortly.

Export turnover in the year 2002-03 (upto January) was Rs 117.6 million. For previous financial year 20001 – 02, the exports were valued at Rs. 162.7 million.

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  • Wipro Ltd.

Wipro, the leading Indian Information Technology Company providing solutions across the globe to Fortune 500 companies, is setting up a software development centre in Salt Lake at an estimated cost of Rs 400 million. The state government has already allotted 12 acres of land to them in Salt Lake. The company plans to employ 2500 software professionals in the Kolkata Unit.

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