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  • UshaComM India Private Limited

The reorganization of the Usha Martin group’s telecom billing software business as Usha Communications Technology Ltd., British Virgin Islands (UCT) has led to significant growth in the company’s business. With global focus and the initiatives of the US-based global management team, UCT has been able to establish a presence in the advanced markets in Europe and the United States, in addition to its existing Asian markets. The 100% owned Indian subsidiary of UCT is the Kolkata based Ushacomm India Pvt. Ltd (UIL), which handles the following operations:

  • Development, customization and installation of Billing and Customer Care Software solutions for telecom operators worldwide
  • Professional / advisory services to telecom operators
  • Product research, competitor benchmarking and sales training
  • 24 x 7 help-desk for supporting existing installations

It may be noted that, while the business has been reorganised with US-based management and global focus, the Indian operations account for a large part of UCT’s global operations. Product development, client-specific customisation and installation activities are carried out in India by UIL, under the functional supervision of the US management, which is responsible for strategy, business development and marketing.

UCT has placed special emphasis on training of its software professionals, and has an in-house training facility at Kolkata known as Ushacomm Learning Center (ULC) to upgrade employees top class into telecom software specialists with the knowledge of next generation technology.

For the 9 months ended December 31, 2002, it has achieved an export turnover of Rs. 411.5 million. For previous financial year 20001 – 02, the exports were valued at Rs. 567.3 million.

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  • Sema Software India Pvt Ltd.

Sema Software India is an 85:15 joint venture between SchlumbergerSema, part of Schlumberger which is a Fortune 500 global technology services company and West Bengal Electronics Industry Development Corporation Ltd. (WEBEL). SchlumbergerSema is a leading IT services company with presence in over 65 countries and has over 30,000 employees worldwide. The company provides IT consulting, systems integration, managed services and related products to the oil and gas , telecommunications, energy and utilities, finance, transport and public sector markets. Schlumberger common stock is listed on the New York Stock Exchange and also on the Paris, London, Amsterdam and the BES (Bourse Electonique Suisse) Stock Exchanges.

Sema began its Indian operations in 1997, by setting up the Kolkata Development Centre. The major line of business revolves around the Consulting and System Integration for Telecom, Finance, Transport and Energy segment. The Company employees around 100 software professionals with an average employee age of 28 years. The Company operates from its 8,500 sq. ft office space in the second Software Technology Park.

For previous financial year 2001 – 02, the export revenues of the company was Rs. 144.9 million.

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  • LabVantage Solutions Pvt Ltd

LabVantage Solutions, a Chatterjee Group company is a leading global provider of laboratory information solutions, implementation services and systems consulting. Lab Vantage has provided laboratory information solutions to nearly 1000 companies since 1981.the leader in Scientific Information Production. The city office is located at Bengal Intelligent Park in Salt Lake.

LabVantage Solutions develops, markets and supports a complete suite of software for high throughput screening, genomics, proteomics and LIMS. In addition, LabVantage provides industry specific global solutions for select markets including pharmaceutical research and development, pharmaceutical contract research organisations, food and beverage, oil and gas, process chemicals, forensics and environmental. The company also offers the services that ensure customer success such as industry and technology consulting, implementation services, application training and extensive customer support services.

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  • NIIT

A leading IT Solutions Corporation, NIIT leverages its unique business model and technology creation capabilities to deliver world-class Software and Learning solutions to global customers. NIIT was the 12th company in the world to be assessed at SEI-CMM Level 5-quality benchmark. The global standards of NIIT’s software development processes are also evidenced by the ISO 9001 certification from BVQI, UK. In Software, the company specializes in the Finance, Transport and Retail domains. The offerings include Custom Software Development & Maintenance, Legacy Modernization & Maintenance, Enterprise Integration, Knowledge Management and E-learning. NIIT pioneered IT education and training in India in 1981. NIIT’s cutting-edge IT education products are delivered through nearly 3000 outlets. The company has brought multimedia technology and education together for the first time in India.

The West Bengal Government has entrusted NIIT with the task of introducing computer education in 100 schools as a pilot. In the first 10-months of operation in 2002-03, it has achieved an export turnover of Rs. 222.1 million. During 12 months of 2001-02, the exports were valued at Rs. 293.5 million.

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  • R S Software

R. S. Software (India) Ltd. is a Kolkata Based software development company, which started its operations in Kolkata in 1987 and is publicly held since 1993. The company initially commenced onsite development of software by deputing its personnel at the client’s location. With a view to taking up software development on a turnkey basis, the company has, over the years, augmented its hardware and software facilities, installed high speed communication links at its existing facilities in Kolkata and set up sales and coordination offices at different customer locations in USA and UK.

The company, which is a SEI CMM level 4 company, has regularly expanded and upgraded its facilities at its software development centres, to meet the increased volume of offshore and onsite software development. It has diversified and developed its software development competencies from legacy code maintenance and migration to e-commerce and data warehousing, in line with the growing requirements of its customers.

RSL has, over the years, positioned itself in the US software market and has established an ongoing relationship with major corporations including American Express Bank Limited, Chase Manhattan Bank, IBM, VISA, Morgan Stanley and Texas Instruments. The company has acquired the necessary skills in the areas of code conversions, maintenance, migration and re-engineering in the main frame.

The company recorded a turnover of Rs. 47 crores in the first 9 months of 2002-03. This figure is expected to touch Rs 60 crores by the end of the financial year.

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  • Agilent Technologies

Agilent Technologies is a HP spin-off and global, diversified technology company focusing on high-growth markets in the communications, electronics and life sciences industries and delivers innovative technologies, solutions and services to a wide range of customers in communications, electronics, life sciences and chemical analysis.

Agilent's 41,000 employees and facilities in more than 40 countries serve market leading customers in over 120 countries. Major product development and manufacturing sites are located in the United States, China, Germany, Japan, Malaysia, Singapore, Australia and the United Kingdom. More than half of the company's net revenue is derived from outside the United States. Agilent’s net revenue for the FY 2002 has been U.S. $6 billion.

Agilent India is largely a sales and support organisation. Agilent have operations in five cities (Bangalore, Hyderabad, Delhi, Kolkata and Mumbai) in India with expansion plans. Business units in India caters to the need of Life Sciences and Chemical Analysis, Communications Solutions, Electronic Products and Solutions area. In Kolkata it operates from its Salt Lake office, where it has own facilities with capacity of 75 developers.

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  • NetGuru Indiac. (Earlier Research Engineers Pvt. Ltd)

NnetGuru Inc. is a global company with offices, infrastructure and representation in over 85 countries, customer base of 19,000 B2B clients with 47,000 installations and 160,000 users worldwide and is (Research Engineers Pvt. Ltd.), a software company based in California, USA. NetGuru ha has set up state-of-the-art digital animation studio facilities along with digital sound recording studio at Salt Lake in Kolkata at an estimated cost of Rs. 155 million (US$ 3.37 million). The Kolkata facility is a complete multi media production centre offering special effects and audio and video services. It is linked to the California, USA headquarters through a high speed Satellite link up. The Kolkata facilities are equipped with the latest in hardware and software, as well as a highly trained, talented pool of artists.

NnetGuru India (Research Engineers) was established in India in 1996 and currently the company is developing and selling engineering, graphics and multi-media software products. In 2000-2001, the company has an export turnover of Rs 23 million. Presently, the company employs around 85 software professionals in Kolkata.

Company’s export turnover in the year 2002-03 (upto January) was Rs 3.5 million. For previous financial year 2001 – 02, the exports were valued at Rs. 11.5 million.

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  • Web Development Company

Web Development Company (WDC), a leading e-business solution provider and an integrated internet services company, was incorporated in June 1998. WDC offers a wide range of Internet & web related technology solutions in India, Asia/Pacific Region and major parts of Europe. The company is part of Sharchi group. WDC has been closely working with IBM since its inception in 1998.

The company’s customer portfolio consists of reputed companies like ITC, Haldia Petrochemicals, CA-TCG, Allahabad Bank, IBM Global Services, Anderson Consulting, Duckback, Tata Steel, Lafarge, Indian Airlines etc. WDC has revolutionised the auction system in the country by web enabling Metal Scrap Trading Corporation’s (MSTC) auction process. The company has already executed e-auction worth more than Rs 9.00 crores and projects the web auctioning turnover to cross Rs 15.00 crores by the end of current fiscal.

WDC has just ventured into ITES segment, setting up a new company to venture into a wide spectrum of IT related services from tele-marketing to technology support. The new company, Christened Convergence Contact Centre Private Ltd (CCCPL), has been set up partly with support from Sidbi Venture Capital Fund and West Bengal Venture Capital Fund for Information Technology, Telecommunications and Electronics.

The operations of the Company are based in Salt Lake, where WDC has staff strength in excess of 130 and has plans to increase the same by another 400 in 2003. The company’s export turnover in the year 2002-03 (upto January) was Rs 4.6 million. For previous financial year 2001 – 02, the exports were valued at Rs. 6.3 million.

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  • Caltiger.Com

Caltiger is Kolkata based free ISP (Internet Service Provider) brand of M/S Patriot Automation Projects Ltd and was best known as the ISP that offered free internet access. This model was discontinued and the company is now paid service provider. Caltiger.com was launched on the 10th of October 1999 and has grown into India’s largest private ISP, with 757556 subscribers, in over 100 cities. The current equity capital is Rs 385 million (USD 8 million). Included amongst shareholders are SMIF’s Capital Markets Ltd, Transatlantic Corporation Inc. (Spain), Industrial Development Bank of India Ltd and the Industrial Investment Bank of India Ltd. Caltiger has over 250 employees with over 100,000 square ft. of business area.

Caltiger operates a range of Internet services, including Data Centres, Retail and Corporate Access, International Gateways, Unified Messaging Service, Internet Fax and Call Centres. Its offices in 40 Indian cities cater to over 7,50,000 retail and corporate customers.

Over time, Caltiger has transformed itself into a corporate ISP providing many more value-added services. It has been selling bandwidth to organisations like Indian oils, WBSEB and Saha Institute of Nuclear Physics. Caltiger has forged an alliance with US based Net2Phone Inc, world leader in technology to offer Internet Telephony solutions in India to offer voice over internet protocol (VoIP), in cafes and companies in India and offering rock bottom rates of as low as Rs 3 per minute minute to the US from India. Caltiger has launched a website called caltigern2p.com for the user to buy net telephony calling cards through its network of 70 distributors all across the country under the brand called ‘Caltiger Net2phone’.

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  • Apeejay Surrendra Group

The Apeejay Surrendra Group is a diversified industrial conglomerate with interests in tea, hospitality, real estate, shipping, finance and technology. The group has promoted three companies that run three portals teastall.com, Oxfordbookstore.com and Stockmarkit.com.

An online tea boutique, teastall.com is the maiden online venture of the Group, which began in the year 2000 and is the first B2C tea boutique in the country. With years of experience behind it teastall.com is a logical extension of the existing brick and mortar business of tea production and exports by the Group.

The retail development activities of the Group include the famous Oxford BookStore at Calcutta. To ensure that the Group matches global standards in terms of quality facilities, and technology the group launched Oxfordbookstore.com. Oxforbookstore.com is a comprehensive and premium virtual bookshop on the net with access to half a million quality books. The site has simplified the whole concept of purchasing a book where book lovers can get their favourite books delivered conveniently to their doorstep.

In order to sharpen its retail focus, the Group has launched country's premier Internet share trading portal Stockmarkit.com. Stockmarkit.com is an online venture of Apeejay Securities, a part of the Group. It is a financial site that provides complete end-to-end integration for secure electronic trading on the National Stock Exchange. Stockmarkit.com was the first hosted online trading site in Asia to have employed the Reuters electronic online trading solution. The tie-up with Reuters enabled stockmarkit to offer its clients a world-class experience of online trading. Apeejay Surrendra Group

The Apeejay Surrendra Group is a diversified industrial and services conglomerate, with operations in tea plantations, hotels and restaurants, shipping, real estate, construction and financial services. The group has promoted three companies that run three portals - teastall.com, Oxfordbookstore.com and Stockmarkit.com.

teastall.com is the maiden online venture of the Group and is the first B2C tea boutique in the country. With years of experience behind it teastall.com is a logical extension of the existing brick and mortar business of tea production and exports by the Group.

Oxfordbookstore.com is a comprehensive and premium virtual bookshop on the net with access to half a million quality books. The site has simplified the whole concept of purchasing a book where book lovers can get their favourite books delivered conveniently to their doorstep.

Stockmarkit.com is an online venture of Apeejay Securities, a part of the Group. It is a financial site that provides complete end-to-end integration for secure electronic trading on the National Stock Exchange. Stockmarkit.com was the first hosted online trading site in Asia to have employed the Reuters electronic online trading solution. The tie-up with Reuters enabled stockmarkit to offer its clients a world-class experience of online trading.

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  • Teaauction.com

The Kolkata based teaauction.com is a reverse B2B auction for tea, which provides a means between buyers and sellers where buyers can list products or services they are looking for and the sellers can place offers online. Launched in March 2000, as the first digital tea exchange to enhance market access and liquidity for all participants, teaauction.com has been able to significantly reduce transaction cycle time and associated costs. The auction operates under an ALL INDIA License from Tea Board, Ministry of Commerce & Industry.

The company has a robust Back-end based on IBM technology & DB2 tools and a strategic alliance with AW Figgis & Co. Ltd., a 130-year-old brokerage house in the North and TTBL Tea & Technologies Ltd. in the South for providing affiliated services. It is also concluding Joint Venture agreements with three other Brokerage Houses for superior focuses and cost efficient client servicing. Teauction.com has tied up in a strategic joint venture with M/s Forbes & Walker in Sri Lanka and are conducting online sales every week. It is also in advanced discussions with interested players in Bangladesh and Indonesia for rolling out country specific Auction Floors.

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  • XPS Online

Express Communication Pvt. Ltd. is the brainchild of a few young aspiring industrialists and technologists. The company was incorporated and registered as a flagship company at Kolkata in May 1999 with XPS Online as its strategic business unit. However commercial services of the same became operational in July 2000. Today, XPS Online is endeavouring to become a total solutions provider. The company has tied up with IBM as the Technology Partners and under the guidance of spearheading leaders from IBM, Express Communication Pvt. Ltd. is all set to march ahead.

The company is all geared up to take the challenging demands of this Superfast Infoway with the best of available hardware. The company’s backbone is anchored on the latest State-of-art Servers and the various components from industry leaders like 3com and Cisco which caters to a whole lot of Internet related services like Internet Access Services, E Commerce, Application Services, International Gateway. Today Company is providing all forms of Internet access i.e. thru dialup’s, dedicated leased lines, cable and radio. Recently the company has tied up with Vebtel a 100% owned subsidiary of Asia Telecom to provide Voice over IP services. Other than Internet Services, Express Communication also is significantly present in the field of Internet security, System Integration and Managed Services. Express Communication has taken care to ensure that the best of manpower becomes an integral part in the process of making the venture a success. Currently the company has 40 employees. Express Communication with the Access Service known as XPSonline.com assures rapid and seamless flow of valuable information. IBM has provided the entire solution package for XPS online. The company operates from their establishment of 6000 sq ft situated in the heart of the city at Express Tower. The company has made a Rs. 70 million investment in it's infrastructure to ensure that all websites are stored on latest state-of-the-art equipment.

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  • Chembiotek

Chembiotek was established with the goal of complementing the research and development efforts of international companies. With help of its wide skill pool and dedicated team of scientists, the company has established research alliances with several major companies in USA. The company is promoting basic research through its sister organization Institute of Molecular Medicine in the cutting edge areas of new drug discovery, molecular biology, phytomedicine and gene therapy.

The company has craved a niche for itself in areas like Synthetic/Process Research, Drug Discovery Research and Natural Products Chemistry and Gene Therapy. The company operates in domain of novel routes, process improvement and scale up, new chemical entities, computational biology, combinatorial chemistry, lead optimization using structure activity relationship studies.

Chembiotek caters to a wide base of international clients including Biogen, P&G, Bayer, Roche, Pfizer and Novartis. The company currently employs around 100 persons in Kolkata. For office space it is occupies 5 acres of land having a built-up area of 30,000 sq ft. After an initial investment of 10 million the company is now planning another infusion of 10 million by the end of the next financial year.

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